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Torva Help Center

Settings

Your store's name, currency, policies, team, email, shipping defaults and everything else that applies store-wide.

Who can do this
Owner, Admin
Plan availability
Compare current packages
Last checked
September 20, 2026

What this does

Everything that applies to the whole store rather than to one order or product.

Before you start

Owner or admin permissions. Some sections are owner only.

Steps

  1. Open Settings.
  2. Choose a section: store details, payments, shipping and fulfilment, email, policies, team, security, privacy.
  3. Changes save per section.

What happens next

Some settings change what customers see immediately — your policies, your handling time, your free shipping threshold. Others only affect what happens next, like your returns window, which applies to returns opened from now on.

Common problems

I cannot see a section. It is owner only and you are an admin.

I changed my currency and old orders look odd. Orders keep the currency they were placed in. Changing the store currency affects new orders.

My policies are empty. Torva can write starter versions for you to edit. They are a starting point, not legal advice.

Open this in Torva →

Still stuck?

Ask Torva from inside your account. It knows everything in this article and can also see what your own store is currently doing, so it can answer for your situation rather than in general.

Cannot find it? Ask Torva from inside your account — it can see your own store and answer for it — or email support@torvaos.com.