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Add someone to your team

Invite a colleague, choose what they can do, and remove them when they leave.

Who can do this
Owner
Plan availability
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Last checked
September 20, 2026

What this does

Controls who can open your store in Torva and what they can do once they are in.

Before you start

  • Owner permissions.
  • Their email address.

Steps

  1. Open Settings → Team.
  2. Select Invite.
  3. Enter their email and choose a role: owner, admin or staff.
  4. Send. They get an email with a link to join.

What happens next

  • Owner can do everything, including billing, team and privacy.
  • Admin runs the store day to day but cannot change ownership or billing.
  • Staff can work orders and stock but not change settings or see payouts.

Common problems

They did not get the invitation. Check spam, and that the address is right. You can resend it.

Someone has left and I need them out now. Remove them from the team. You can also sign them out of every device from Security.

I want to hand over ownership. Make them an owner first, then remove yourself.

Open this in Torva →

Still stuck?

Ask Torva from inside your account. It knows everything in this article and can also see what your own store is currently doing, so it can answer for your situation rather than in general.

Cannot find it? Ask Torva from inside your account — it can see your own store and answer for it — or email support@torvaos.com.